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ALL DAY APPOINTMENTS ------------WHAT A CRAZY IDEA ---------BUT YOU ARE GETTING AWAY WITH IT

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Bond212
Contributor
Contributor
Posts: 2
Registered: ‎02-22-2012

ALL DAY APPOINTMENTS ------------WHAT A CRAZY IDEA ---------BUT YOU ARE GETTING AWAY WITH IT

Message 1 of 4
(418 Views)

VERIZON.  WHAT IS UP WITH THE ALL DAY APPOINTMENTS. AND THEN ON TOP OF IT YOU STILL DO NOT SHOW UP OR CALL. PLEASE GET YOUR ACT TOGETHER.

 

PLEASE GET MORE STAFF OR DON'T ADVERTISE WHAT YOU CANNOT DO BECAUSE YOU

ARE NOT ABLE TO DO IT. YOUR CUSTOMERS ARE GETTING FED UP WITH THIS I AM SURE.

 

AFTER MANY CALLS I FINALLY DID RECEIVE SOME COMPENSATION FOR WAITING ALL DAY AND NO TECH SHOWING UP FOR APPOINTMENT OR CALLING.

 

ALSO THANKS FOR SCHEDULING ANOTHER ALL DAY APPOINTMENT. YOUR CORPORATE CULTURE REALLY IS LACKING IN

CUSTOMER SUPPORT AFTER YOU INSTALL AND HAVE ANY PROBLEMS.

 

HELLO IS ANYBODY OUT THERE IN CYBER SPACE!!!!!!!!!!!!!!

 

 

 

3 REPLIES 3
somegirl
Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009

Re: ALL DAY APPOINTMENTS ------------WHAT A CRAZY IDEA ---------BUT YOU ARE GETTING AWAY WITH IT

Message 2 of 4
(411 Views)

This is a peer-to-peer support forum. If you want to get a message to Verizon, you should contact them directly via one of the options on their Contact Us page.

 

Also, you could vote for this idea on the Idea Exchange board.

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questioning
Bronze Contributor II
Bronze Contributor II
Posts: 539
Registered: ‎10-05-2011

Re: ALL DAY APPOINTMENTS ------------WHAT A CRAZY IDEA ---------BUT YOU ARE GETTING AWAY WITH IT

Message 3 of 4
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I completely agree with you and Bond212 you have every right to be peeved about that.  I had a very similar problem when all of my services were last out.  Verizon would only give me an all day tech appointment but I was lucky that I wasn't the only customer in my vicinity with the same problem.  It was a damaged wire so I didn't  have to wait around all day just for that.

 

I have a real problem with all day tech appointments too.  It's very unreasonable and unfair to the customer no matter what.  It's unacceptable.  If you haven't already done so, you should vote for this idea which I posted on "Share Your Ideas With Verizon": "Cut out this nonsense with all day tech appointments".  It has already received 22 votes.

 

 

 http://forums.verizon.com/t5/Share-Your-Ideas-with-Verizon/Come-on-Verizon-Cut-out-this-nonsense-wit...

somegirl
Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009

Re: ALL DAY APPOINTMENTS ------------WHAT A CRAZY IDEA ---------BUT YOU ARE GETTING AWAY WITH IT

Message 4 of 4
(394 Views)

@somegirl wrote:

Also, you could vote for this idea on the Idea Exchange board.



@questioning wrote:

If you haven't already done so, you should vote for this idea which I posted on "Share Your Ideas With Verizon": "Cut out this nonsense with all day tech appointments".  It has already received 22 votes.

 

 http://forums.verizon.com/t5/Share-Your-Ideas-with-Verizon/Come-on-Verizon-Cut-out-this-nonsense-wit...


Yeah, what s/he said! =P

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