quick menu

Accessing FIOS Channel HGTV on ROKU

Accessing FIOS Channel HGTV on ROKU

Contributor ROKUUSER
Posts: 1
Registered: ‎01-17-2019
Message 1 of 3

Roku TV with HGTV app, and FIOS account with Ultimate HD TV package.  Activating FIOS account on Roku website works fine.  When trying to watch most content and live stream on Roku TV app, I get the message "Your Verizon Fios settings do not include this content."   This used to work - did something change?   Is there some weird FIOS/ROKU credentials handshake that is broken?  Thanks.

Contributor stilholm
Posts: 4
Registered: ‎02-18-2010
Message 2 of 3

My wife just noticed this also when watching the Food Network. She was able to watch several shows yesterday, but now there's a key on those shows and gets the same message. Hopefully  this will be resolved or a fix found soon

Contributor stilholm
Posts: 4
Registered: ‎02-18-2010
Message 3 of 3

OK, all I had to do was sign out of the Roku Food Network app and re-activate it. All the content was available to stream again. I assume this is the same for all Fios/Roku apps

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.

My Fios App
Fios TV App
Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.

My Verizon

  • Add or Change Plan
  • Suspend My Service
  • Apps


Watch Fios