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Accessing FIOS Channel HGTV on ROKU

Accessing FIOS Channel HGTV on ROKU

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Contributor
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Posts: 1
Registered: ‎01-17-2019

Accessing FIOS Channel HGTV on ROKU

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Roku TV with HGTV app, and FIOS account with Ultimate HD TV package.  Activating FIOS account on Roku website works fine.  When trying to watch most content and live stream on Roku TV app, I get the message "Your Verizon Fios settings do not include this content."   This used to work - did something change?   Is there some weird FIOS/ROKU credentials handshake that is broken?  Thanks.

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Contributor
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Posts: 4
Registered: ‎02-18-2010

Re: Accessing FIOS Channel HGTV on ROKU

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OK, all I had to do was sign out of the Roku Food Network app and re-activate it. All the content was available to stream again. I assume this is the same for all Fios/Roku apps

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Contributor
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Posts: 4
Registered: ‎02-18-2010

Re: Accessing FIOS Channel HGTV on ROKU

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My wife just noticed this also when watching the Food Network. She was able to watch several shows yesterday, but now there's a key on those shows and gets the same message. Hopefully  this will be resolved or a fix found soon

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Contributor
Contributor
Posts: 4
Registered: ‎02-18-2010

Re: Accessing FIOS Channel HGTV on ROKU

Message 3 of 5
(7,828 Views)

OK, all I had to do was sign out of the Roku Food Network app and re-activate it. All the content was available to stream again. I assume this is the same for all Fios/Roku apps

View solution in original post

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Contributor
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Posts: 1
Registered: ‎02-14-2019

Re: Accessing FIOS Channel HGTV on ROKU

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Happen frequently.

Delete the app and then re-install. 

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Registered: ‎01-31-2020

Re: Accessing FIOS Channel HGTV on ROKU

Message 5 of 5
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All my FiOS channels I subscribe and watch are also stating the same issue. However, uninstall/reinstall and sign in/out doesn't work. All the channels are in my package with FiOS. Super bummed. Hopefully it's a glitch...

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