×

Switch Account

Adding TV to pre-existing FIOS service

SOLVED
Reply
Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎09-02-2018

Adding TV to pre-existing FIOS service

Message 1 of 2
(896 Views)

 I already have Fios internet and phone service. I recently decided to add TV. I live in an older home, so there are no coax wall plugs—cable is just strung along baseboards to wherever it is needed then screwed into the relevant device. I have connected my STB to the TV and the coax, but I’m not sure where to connect it’s other end. The modem/router and OMB are installed together. I’ve tried screwing the cable into both the router and the OMB but neither is correct. My TV is not getting a signal. Help! 

 

I’ve also tried screwing cable into the socket on Gateway routerI’ve also tried screwing cable into the socket on Gateway router

 

Verizon told me to screw cable into the bottom socket here, which isn’t workingVerizon told me to screw cable into the bottom socket here, which isn’t working

 

Cable is currently screwed into bottom socket, which is what one Verizon employee told me to doCable is currently screwed into bottom socket, which is what one Verizon employee told me to do

 

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,405
Registered: ‎05-16-2009

Re: Adding TV to pre-existing FIOS service

Message 2 of 2
(851 Views)

Please go Here...click on TV tab

https://www.verizon.com/support/residential/home

Take it from there to answer your specific ??


If you are the original poster (OP) and your issue is solved, please remember to let all of us know and click the "Accept as Solution" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

 

Tom
QIP 7100 1,Bose SOLO,QIP 7216 P2, iPad 2 WiFi,iPhone SE

View solution in original post

1 REPLY 1
Highlighted
Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,405
Registered: ‎05-16-2009

Re: Adding TV to pre-existing FIOS service

Message 2 of 2
(852 Views)

Please go Here...click on TV tab

https://www.verizon.com/support/residential/home

Take it from there to answer your specific ??


If you are the original poster (OP) and your issue is solved, please remember to let all of us know and click the "Accept as Solution" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

 

Tom
QIP 7100 1,Bose SOLO,QIP 7216 P2, iPad 2 WiFi,iPhone SE

View solution in original post

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.