Adding another tv

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Contributor
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Registered: ‎07-24-2012

Adding another tv

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I am adding another tv in a room that is not cable ready. Need to know what department of Verizon to contact 

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Registered: ‎06-24-2018

Re: Adding another tv

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Just call 1-800-Verizon and tell them you want to add a set-top box. It may have to wait a while. Verizon isn't sending technicians in the house now due to Covid-19. 

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Gold Contributor VII Gold Contributor VII
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Registered: ‎12-02-2012

Re: Adding another tv

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As Edg1 said, contact Verizon and they will help you.  I suggest you try chat.

 

Note that if you have FiOS ONE set-top-boxes, additional boxes can be connected by WiFi, coax or Ethernet.  This can be very handy if you don't have coax in a room.

 

They will ship you an additional FiOS ONE box without requiring a tech visit.  If you don't have FiOS ONE and want to upgrade, they will ship you a set of boxes; again without a tech visit.  There is an upgrade fee and there may be a change in rental rates and/or other service charges.

 

FiOS ONE requires a G1100 or G3100 router.  If you don't have one, you'll need to upgrade your router, too.

 

You can also do this through their online ordering system, but chatting with them may get you a better deal.

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