08-17-2014 10:58 AM
This is also a problem for me.
This is how I describe it:
This happens pretty regularly on one of my non-DVR digital set top boxes.
After it is rebooted I can use the guide to change channels. I can browse channel line up and use the SELECT button on my remote to change the channel.
HOWEVER, many times the guide "gets stuck" and I can no longer view the guide and use the select button on the remote to change the channel.
The behavior is that no matter what channel you are watching (for example MSNBC), when you use the guide in the Favorites View mode, and you select a different channel from the guide, the channel changes to the first channel in your favorites list.
There is no easy fix. I reboot the router and it doesn't necessarily fix the problem.
Sometimes rebooting the router and the set top box at the same time fixes the problem, but usually not.
This makes the guide totally useless.
01-12-2015 10:23 AM
Quantum is not 2 years old. Barely a year if that.
01-13-2015 07:15 AM
I am having close to the same issue as well. If I use the channel up and down buttons, I can change the channel. If I try to put the channel in using the number keys, it goes back to the same channel I was on.
Rebooting the box and router fixes it. Sometimes for a few hours other times for a few days. It only happens on one box my other two work fine
Does anyone know if this will be fixed with the new guide update that is happening?
Also when I use the remote any time I use the 0 button it puts the 0 in two times and scrolling skips lines. Is there a way to fix this?
01-28-2015 07:45 PM
Yep, I just got Quantum a few days ago and several times one of the client boxes will not allow me to change channels no matter what I do short of a power-off cycle reboot of the hub -DVR box and the client box. Seems like a bug.