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After a power outage my STB says WARNING: Unable to detect a network connection...

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Contributor
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Posts: 3
Registered: ‎06-07-2020

After a power outage my STB says WARNING: Unable to detect a network connection...

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I have rebooted both the router and the stb several times... checked verizon website and saw no outages reported... any suggestions?

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Contributor
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Posts: 3
Registered: ‎06-07-2020

Re: After a power outage my STB says WARNING: Unable to detect a network connection...

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Its fixed... I read the next topic...and unplugged all the LAN ports...and it just started working...Voila... Thanks to all for the response...

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Registered: ‎12-06-2010

Re: After a power outage my STB says WARNING: Unable to detect a network connection...

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@sevomd wrote:

I have rebooted both the router and the stb several times... checked verizon website and saw no outages reported... any suggestions?


Do you have working internet service in the house? Are both lights on the router white, or is there a red light on it? which boxes do you have, the Fios one or the 1100 series boxes?

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Contributor
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Posts: 3
Registered: ‎06-07-2020

Re: After a power outage my STB says WARNING: Unable to detect a network connection...

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Yes internet is fine...and I have the VMS-1100... whenever i reboot the stb...i get this screen saying "preparing network connection" then after a few minutes it says it cannot detect network connection...

Contributor
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Posts: 3
Registered: ‎06-07-2020

Re: After a power outage my STB says WARNING: Unable to detect a network connection...

Message 4 of 4
(753 Views)

Its fixed... I read the next topic...and unplugged all the LAN ports...and it just started working...Voila... Thanks to all for the response...

View solution in original post

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