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After brief power outage, one of my STB is blinking 888 for days - Unable to get Customer Service

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Mike-in-MD
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Registered: ‎03-05-2018

After brief power outage, one of my STB is blinking 888 for days - Unable to get Customer Service

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We suffered a brief power outage over the weekend.   Now one of our three HD set-top boxes has no signal, will not reboot and has been blinkning 8888 for several days.   Tried all the online recommended fixes to no avail.  Each day, I try to reach Customer Service over the phone but the wait exceeds an hour and I give up.   Is there anything else I can try?

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GaryDM
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Registered: ‎07-06-2016

Re: After brief power outage, one of my STB is blinking 888 for days - Unable to get Customer Servic

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This issue has been escalated to a Verizon agent.
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