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After update/reboot loop, remote does not work

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Contributor
Contributor
Posts: 7
Registered: ‎01-10-2013

After update/reboot loop, remote does not work

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(328 Views)

I suddenly started experiencing a strange reboot loop on one of my boxes.  Verizon sent out a replacement.  After initializing I get a picture and no reboots but now a number of remote buttons do not function  the guide, menu and a slew of other buttons on the remote do nothing.  Also when I hit info I get an ugly grey screen that only allows me to set parental control pin.  My other boxes work fine in the same location.  Tried resets, etc, no luck.  Must be a botched update?

 

The box = Motorola QIP7100P2

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Contributor
Contributor
Posts: 7
Registered: ‎01-10-2013

Re: After update/reboot loop, remote does not work

Message 2 of 2
(322 Views)

Just received another update and it appears to have resolved my issue.

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