quick menu

Alexa only works with VMS/IPC equipment at this time!

Alexa only works with VMS/IPC equipment at this time!

Reply
Highlighted
Administrator
Administrator
Posts: 674
Message 1 of 1
(8,064 Views)

***UPDATE: Please note the only equipment supported at this time with the Alexa integration is VMS/IPC equipment*** 

 

Click here to learn how to set up Amazon Echo, Alexa Voice Controls and Fios TV Service as well as information on Which Fios Devices Work With Alexa.

 

//////////////////////////////////////////////////////////////////////////////////////

 

We’ve teamed with Amazon to enhance the Fios TV viewing experience. Customers can use their Alexa-enabled devices to voice command and control their Fios Video Media Server (VMS) multi-room DVR set-top boxes (STB.)

 

When using Alexa with networks, it’s as easy as saying “Alexa, change to BRAVO” (a personal favorite.) Similar commands apply to fast-forwarding, rewinding, pausing and more. The icing on the cake is the ability to search by title, genre, actor or category.

 

Alexa integration requires the customer to navigate setup with instructions provided by the Amazon Alexa team on the Alexa app on their mobile devices or the desktop site. The required pairing of the devices then takes place via My Verizon with the owner’s user ID and password. The device setup enables the Verizon Fios “video skill” feature; allowing Alexa to control the STB via voice command.

 

Our VMS is supported on these devices:

 

Amazon Echo (1st and 2nd generation)

Echo Dot

Echo Show

Echo Plus

Amazon Tap

 

Click here to learn how to set up Amazon Echo, Alexa Voice Controls and Fios TV Service.



Nilsa Fragoso
Community Manager

My Rewards+
Start earning points Enrolling in My Rewards+ is quick, free and easy

Refer A Friend
Refer friends to the Verizon Fios Family, and earn 10,000 My Rewards+ points
Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
 

My Verizon

  • Add or Change Plan
  • Suspend My Service
  • Apps

Support

Watch Fios