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All of my Mini and DVR boxes are freezing

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spiroh
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Contributor
Posts: 2
Registered: ‎12-19-2010

All of my Mini and DVR boxes are freezing

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All 3 of my Verizon Fios Mini boxes and a DVR box are freezing up on all of my TV's while trying to navigate with all functions on my remotes. This has been going on for a couple of months. I called for Tech Support and they were unable to fix the issues after more than a couple of hours of troubleshooting. It seemed to happen after a failed system upgrade you folks initialed.

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clem53
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Posts: 1,563
Registered: ‎12-06-2010

Re: All of my Mini and DVR boxes are freezing

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@spiroh wrote:

All 3 of my Verizon Fios Mini boxes and a DVR box are freezing up on all of my TV's while trying to navigate with all functions on my remotes. This has been going on for a couple of months. I called for Tech Support and they were unable to fix the issues after more than a couple of hours of troubleshooting. It seemed to happen after a failed system upgrade you folks initialed.


Could be the result of the 7.5 update. A LOT of people complaining about lag from their remotes as a result.  Verizon is working on fixes, going to take some time though.

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