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Also can’t log in to new Fios TV app

Also can’t log in to new Fios TV app

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Contributor Marvilyn
Contributor
Posts: 1
Registered: ‎04-03-2019
Message 1 of 2
(230 Views)

I have read threads here saying in order to get the new fios tv app to allow you to log in use only letters and numbers in your login credentials. But i have done that and still cannot login. And in the last thread i read the moderator only answered the post in a private message to the OP - not very helpful! Has anyone learned the secret handshake and if so are you reaady to share? This is very frustrating.

1 REPLY 1
Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 7,581
Registered: ‎11-04-2008
Message 2 of 2
(216 Views)

They usuallyl go to private message so that they can share private info like account info.

I assume you are using the same login credentials you use to access your FiOS account online?

Have you tried contacting support? Either 1800verizon or twitter @verizonsupport

 

 

 


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