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Annoying promotional popups On Demand

Annoying promotional popups On Demand

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Copper Contributor hlc97
Copper Contributor
Posts: 8
Registered: ‎07-18-2015
Message 1 of 3
(921 Views)

EVERY TIME I go into On Demand, the first time I move the cursor, I get a popup promoting $1 off movies.  This happens even though I long ago selected to disable popups, recommendations, promotions, and guide banners in Menu/Settings/Notifications.  These popups require 2 button presses to dismiss, and the popups occur on every visit to On Demand (even if only a few seconds after exiting On Demand).   The popups are so annoying that I am about to resolve never to purchase video On Demand (there being so many online alternatives) because Verizon is not honoring the "disable" options in settings.

2 REPLIES 2
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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,763
Registered: ‎11-04-2008
Message 2 of 3
(896 Views)

What model stb do you have?

How do you bring up bod?

I don't see the same issue as you via quantum stb.


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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012
Message 3 of 3
(881 Views)

Make sure you truly turned off promotions option on your STB.  New firmware updates have been known to switch promotions back on.  Should stop popups.  Although I believe they stil show featured VOD in your window.

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