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Apple TV Box Doesn't Work

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Contributor
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Registered: ‎07-01-2019

Apple TV Box Doesn't Work

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Since installing Fios, my Apple TV box doesn’t work at all whether I use the mobile app or the home theater remote. Has Fios stopped ALL support for Apple tv

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Platinum Contributor III Platinum Contributor III
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Posts: 7,864
Registered: ‎11-04-2008

Re: Apple TV Box Doesn't Work

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FIOS App never supported Apple TV.

It was designed for mobile devices (tablets and phones).

Not sure if it is not wanting to give up STB revenue (which some believe) or contracts they have with content providers.
Could be some of both.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,854
Registered: ‎06-24-2018

Re: Apple TV Box Doesn't Work

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The remote function doesn’t work? Or you can’t load any apps? It sounds like it was never connected to the wifi. 

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Gold Contributor VII
Gold Contributor VII
Posts: 5,029
Registered: ‎10-18-2016

Re: Apple TV Box Doesn't Work

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@Lovefios1 wrote:

Since installing Fios, my Apple TV box doesn’t work at all whether I use the mobile app or the home theater remote. Has Fios stopped ALL support for Apple tv


Apple tv works with fios via wifi connection or hard wired connection. After you set the network up in the Apple settings you find your network and connect to it.

or you can plug a ethernet cable into the back of appletv and other end to your fios router.

 

i don’t believe you have access to fios tv through a appletv. I use ours for hulu and other streaming apps. 

 

If you are in doubt you could call apple support and they might have a solution or better answer.

 

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,864
Registered: ‎11-04-2008

Re: Apple TV Box Doesn't Work

Message 4 of 4
(4,130 Views)

FIOS App never supported Apple TV.

It was designed for mobile devices (tablets and phones).

Not sure if it is not wanting to give up STB revenue (which some believe) or contracts they have with content providers.
Could be some of both.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

View solution in original post

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