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At what point do I insist in M-cards, or no charge for the second C-card? Boston Area
Penguinboy
Newbie
‎03-01-2009 02:02 PM

Hi-

Having the install done this week on my Tivo HD.. I ordered the 2 C-cards, as the CSR I ordered from said they don't have M-cards.  I've read here and other spots that they do have M-cards in MA.  Should I call this week before the install?  Should I make a big deal of it with the installer?  I don't want to give the guy a hard time, but I also don't want to pay for a second visit.  Anyone have suggestions on how to accomplish what I want- either  one M-card or no charge for the second C-card?

Thanks all!

-Danny 

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Re: At what point do I insist in M-cards, or no charge for the second C-card? Boston Area
KenAF
Specialist - Level 2
‎03-01-2009 06:45 PM

If you ordered CableCards, you will get M-CARDs in Boston.  When the installer calls 30-90 minutes prior to the visit, confirm that he is bringing M-CARDs.

Sales and customer service does not have information on M-CARDs so you will never get anything out of them.

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Re: At what point do I insist in M-cards, or no charge for the second C-card? Boston Area
MoopMeep
Enthusiast - Level 3
‎03-02-2009 05:37 AM

FYI: I am in Mass and I got an M-card about 2 weeks ago, so they do have them.

I think I found one sales guy that knew what an m-card was, most of the only knew cablecards and didn't have an idea that there were different types.

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Re: At what point do I insist in M-cards, or no charge for the second C-card? Boston Area
Penguinboy
Newbie
‎03-02-2009 06:21 AM

Thanks for the responses..... So hopefully the installer will enough that if  2 C-cards were ordered, then maybe he should bring a M-card.....  Unless he thinks I have 2 Tivos and only want one card in each....... 🙂

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Re: At what point do I insist in M-cards, or no charge for the second C-card? Boston Area
KenAF
Specialist - Level 2
‎03-02-2009 11:57 AM
@Penguinboy wrote:

Thanks for the responses..... So hopefully the installer will enough that if  2 C-cards were ordered, then maybe he should bring a M-card.....  Unless he thinks I have 2 Tivos and only want one card in each....... 🙂

Remember, S-CARDs were discontinued a year ago.  Motorola has manufactured M-CARDs exclusively for the past year.  FiOS MA no longer has S-CARDs unless they were returned by a customer.

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Re: At what point do I insist in M-cards, or no charge for the second C-card? Boston Area
Penguinboy
Newbie
‎03-02-2009 12:22 PM
I didn't know they discontinued S-cards....  Thanks all for the info- you saved me $3.99 a month!
 
 
 
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