Attn: The Sanchez - Numerous STB Reboots This AM Have Killed Remote DVR
psumatt1
Contributor - Level 2

The multi STB reboots this morning that plagued at least VHO 7 & 8 has killed my Remote DVR capabilities. I cannot view any information when logging into TV Central, with it saying my DVR is not responding.


There are numerous reports of this on DSL Reports as well.

Any knowledge as to what the issue is?
Thanks!

Matt in Delaware

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Re: Attn: The Sanchez - Numerous STB Reboots This AM Have Killed Remote DVR
nascar
Master - Level 1
Same issue for me.  DVR rebooted about 4 - 5 am and now Remote DVR does not work.
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Re: Attn: The Sanchez - Numerous STB Reboots This AM Have Killed Remote DVR
Techman28
Master - Level 1

We are aware of the issues with the boxes turning off and on this morning and know how to fix it you may PM me and I will call you and have it fixed takes about 20-30 min to fix.

We haven't been given word yet as to why boxes in NJ and PA were turned off and on thus seemingly removed the webremote DVR feature from the boxes.

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Re: Attn: The Sanchez - Numerous STB Reboots This AM Have Killed Remote DVR
Techman28
Master - Level 1
Also everyone please post your Location here in this Thread.
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Re: Attn: The Sanchez - Numerous STB Reboots This AM Have Killed Remote DVR
psumatt1
Contributor - Level 2
PM sent - Northern Delaware.
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Re: Attn: The Sanchez - Numerous STB Reboots This AM Have Killed Remote DVR
TheSanchez
Contributor - Level 2

Sorry guys, I was on vacation.  Techman has got this one covered since most of these come through his region. 

TS

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Re: Attn: The Sanchez - Numerous STB Reboots This AM Have Killed Remote DVR
nascar
Master - Level 1
Verona, NJ
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Re: Attn: The Sanchez - Numerous STB Reboots This AM Have Killed Remote DVR
nascar
Master - Level 1
Remote DVR is now working again.  Thanks!
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Re: Attn: The Sanchez - Numerous STB Reboots This AM Have Killed Remote DVR
TimSykes
Specialist - Level 2
My remote DVR died like 2 weeks ago. It only works a few days. Even this morning it was not working. But it is back up and working now.
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Re: Attn: The Sanchez - Numerous STB Reboots This AM Have Killed Remote DVR
psumatt1
Contributor - Level 2

Working here now in Delaware as well!

Thanks!

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