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Audio/Video Stutter

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PrivateFlyer
Contributor
Contributor
Posts: 1
Registered: ‎01-14-2012

Audio/Video Stutter

Message 1 of 4
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Anyone having problems watching live HD channels? Semi-regularly, I get pauses or stutters of 1-3 seconds of content, then it jumps to current feed. I've had this on ESPN-HD watching a football or basketball game, or premium movie channels and regular network HD programs. This is live, not a DVR re-play.It comes and goes, and is irritating as h--- !!! If it happens while recording with DVR, it shows up on the playback.

 

Thought I'd try the forum before calling support ---

 

Thanks all ...

 

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Anthony_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: Audio/Video Stutter

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(2,385 Views)

This is a signaling problem, unscrew the coax cord from the wall to the back of the box. Leave off for 30 seconds and screw back on. If you continue having troubles please send a private message.

Anthony_VZ

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Frustrated33
Contributor
Contributor
Posts: 2
Registered: ‎09-20-2018

Re: Audio/Video Stutter

Message 3 of 4
(567 Views)

Perhaps this might help someone.  I’ve been struggling with this problem for a while.  Coincidentally, today I had an AV consultant out to look at our Sonos system which had stopped working.  Apparently we had two Sonos “bridges” which have been discontinued by Sonos.  Once these were removed from the system and it was restarted, Sonos works fine.  But here’s the interesting part:  ever since this fix, TV stuttering has completely stopped.  

If you have a Sonos system with a bridge (a device that broadcasts a wifi signal), remove it!

LawrenceC
Moderator Moderator
Moderator
Posts: 10,911
Registered: ‎03-18-2013

Re: Audio/Video Stutter

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(531 Views)

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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