I am also continuing to have sync issues. Tried the pause and restart fix and that does seem to make it a little better. I don't know about the rest of you but I pay too much money to have continued issues lime this with Verizon. They need to fix this...NOW.
I’ve been having this issue for several weeks. If I fast forward DVR recordings or flip between channels, periodically voice and audio are out of sync. Verizon had me change my HDMI audio setting, reset my box and sent me a new box. Even after connecting the new box I am still having issues. Glad to know this isn’t an issue that only I am experiencing. Hope they fix whatever the issue is soon.
It is discouraging to read the above post. Sounds like the tech support person that helped you probably wasn't trained properly as to not knowing that this is a known/wide spread issue and/or not sure why this wouldn't show up as known issues since it is so widespread/common. So it sounds like the support person wasted your time going thru all these "debug" steps and as such Verizon should be ashamed
I have only had FIOS since December 20th, but I'm having an increasing problem with audio/video going out of sync on many different channels. It will even change within the same program, going in and out of sync. It's really annoying and distracting when you're trying to pay attention to what you're watching. Come on, FIOS, what happened to your fantastic technology?
Unfortunately I have found that a good number of tech support personnell have no idea how to help. I had problems with my telephone and now problems with the sync on my TV (as well as wrong TV listings in the guide). They always give me the line "well, nobody else has complained. Call back if you still have the problem."