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Audio and Video out of sync

Audio and Video out of sync

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Contributor dumpy199
Contributor
Posts: 1
Registered: ‎09-12-2019
Message 51 of 53
(476 Views)

Well here it is 2 years later and now I have the same exact issue so the bug fix didn't correct this known issue. We moved to a new House only 3 weeks ago and gave Verizon Fios a try since we were unable to subscribe for this serive at our other Home and since it was supposed to be Fiber optic's that we be getting the ultimate Digital quality programming available! So far this is not the case and I'm starting to think I may have made a real Big Mistake switching from Comcast. The question that keeps running through My mind is, Yes the cable's from the pole outside on My street maybe Fiber Optic but from the pole to my house is standard cable line so how can you say it's 100% Fiber optic's?

Another question I have is all My Boxes are wireless and the installer, installed My Router in My basement and while most of My boxes do have a strong signal the one in my bedroom is some what weak. I wasn't home at the time he installed it, if I were I would have told him to install it in a central location so it would have given the entire House a better signal. I did tell them that I wanted My computer hard wired which is located in the basement so My guess is it was easier for him to put the Router next to the Computer rather than do it the right way and run a long Ethernet cable. I'm not very impressed.

Silver Contributor IV Silver Contributor IV
Silver Contributor IV
Posts: 417
Registered: ‎12-06-2010
Message 52 of 53
(446 Views)

@dumpy199 wrote:

Well here it is 2 years later and now I have the same exact issue so the bug fix didn't correct this known issue. We moved to a new House only 3 weeks ago and gave Verizon Fios a try since we were unable to subscribe for this serive at our other Home and since it was supposed to be Fiber optic's that we be getting the ultimate Digital quality programming available! So far this is not the case and I'm starting to think I may have made a real Big Mistake switching from Comcast. The question that keeps running through My mind is, Yes the cable's from the pole outside on My street maybe Fiber Optic but from the pole to my house is standard cable line so how can you say it's 100% Fiber optic's?

Another question I have is all My Boxes are wireless and the installer, installed My Router in My basement and while most of My boxes do have a strong signal the one in my bedroom is some what weak. I wasn't home at the time he installed it, if I were I would have told him to install it in a central location so it would have given the entire House a better signal. I did tell them that I wanted My computer hard wired which is located in the basement so My guess is it was easier for him to put the Router next to the Computer rather than do it the right way and run a long Ethernet cable. I'm not very impressed.


Unless something changed, there should be fiber running from the pole to an ONT on the outside of your house. Coax cable and ethernet cable come out of the ONT,  coax usually goes to a splitter, then to router and your boxes,  ethernet to your router. There is a short video that describes the ONT in the sidebar on the main forum page.

Contributor JonnyRock
Contributor
Posts: 1
Registered: ‎01-23-2020
Message 53 of 53
(55 Views)

You are a genius! Thanks

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