I have my FIOS audio routed through my home theater (Samsung) which has worked just fine for several years with Comcast. Ever since my FIOS installation 2 weeks ago, background music on TV shuts off my Samsung. It can happen many times during a program regardless of volume (which isn't loud to begin with). Has anyone out there had this experience?
Yes, that's exactly what was happening. However, I called Samsung (excellent service, by the way) and they had me re-set the home theater receiver and all seems to be OK now. Easy solution - weird problem.
Great to hear about Samsung service. My neighbor sold his house and moved onto his boat. In the downsizing process I ended up with his Samsung setup. However, no manuals and, although I haven't put much effort into it yet, I can't get it to work with my TV. Can you give me the contact info for their service dept? It'd be much appreciated.