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Audio routed through home theater

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Contributor
Contributor
Posts: 3
Registered: ‎08-03-2008

Audio routed through home theater

Message 1 of 5
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I have my FIOS audio routed through my home theater (Samsung) which has worked just fine for several years with Comcast.  Ever since my FIOS installation 2 weeks ago, background music on TV shuts off my Samsung.  It can happen many times during a program regardless of volume (which isn't loud to begin with).  Has anyone out there had this experience? 
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Contributor
Contributor
Posts: 1
Registered: ‎08-06-2008

Re: Audio routed through home theater

Message 2 of 5
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What exactly do you mean by "background music on TV shuts off my Samsung"?  Are you saying that your receiver powers off? 

Contributor
Contributor
Posts: 3
Registered: ‎08-03-2008

Re: Audio routed through home theater

Message 3 of 5
(6,782 Views)
Yes, that's exactly what was happening.  However, I called Samsung (excellent service, by the way) and they had me re-set the home theater receiver and all seems to be OK now.  Easy solution - weird problem.
Bronze Contributor II
Bronze Contributor II
Posts: 79
Registered: ‎08-11-2008

Re: Audio routed through home theater

Message 4 of 5
(6,663 Views)

Great to hear about Samsung service.  My neighbor sold his house and moved onto his boat.  In the downsizing process I ended up with his Samsung setup.  However, no manuals and, although I haven't put much effort into it yet, I can't get it to work with my TV.  Can you give me the contact info for their service dept?  It'd be much appreciated.

 

Thanks!

Contributor
Contributor
Posts: 3
Registered: ‎08-03-2008

Re: Audio routed through home theater

Message 5 of 5
(6,628 Views)
The number I used is 800-726-7864.  Good luck!
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