Bad Gateway Message - remapping dvr path
itsme1210
Newbie

Just got off the phone with Verizon Tech Support.  Told the guy I get the message BAD GATEWAY  whenever I try to logon to My Verizon to access my dvr online.  Told him I had already rebooted all my STBs as well as the router.  Told him that according to these forum posts, it's a common problem & that he should be able to fix it by remapping my dvr path.  After 30 minutes of listening to him type, he told me to reboot my STBS & router.  Said no way cuz I just finished doing that & it didn't fix the problem, that it was a remapping issue that he had to fix from his side.  He had no idea what I was talking about.   Can someone PLEASE help me?!?! 

0 Likes
Re: Bad Gateway Message - remapping dvr path
Anthony_VZ
Master - Level 3

I am sorry for the frustration you have encountered trying to get this corrected. We would be glad to help you out with this. We need some account information, so I have sent you a private message.

0 Likes
Re: Bad Gateway Message - remapping dvr path
VZsNumbaOneFan
Enthusiast - Level 3
Does anyone know how to remap the FiOS DVR path without calling VZ for help
0 Likes