Bad gateway & Caller ID on TV

Bad gateway & Caller ID on TV

Copper Contributor ArdRi6
Copper Contributor
Posts: 7
Registered: ‎03-16-2011
Message 1 of 2

I don't know how many times I have had to contact VZ to clear Bad Gateway error message and to restore Caller ID on the TV. I do like the idea of being able to have the ability to remotely set up recordings. It seems like after about a week after getting the issues resolved they come back again. Both at just about the same time. I end up on the phone for about an hour each time. Is there anybody on the forum who would actually be able to fix the problems on a somewhat permanent basis?

Bronze Contributor II
Bronze Contributor II
Posts: 80
Registered: ‎05-31-2010
Message 2 of 2

Lots of messages about this on the forum!  One rep who's been responsive wrote: 


"Until this issue has a permanent resolution the only way to fix this problem presently is for Verizon Technical Support to remap the DVR path for you.  I am sorry for any inconvenience."


Here's hoping for a permanent resolution!

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