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Black Box on TV.
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This morning when i turned on my TV there was a large black box covering the lower half of the screen. I am not able to see anything through the box (no picture, menu, anything). I tried resetting the box, but it just came back and am not sure what I need to do to get rid of it.
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Re: Black Box on TV.
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Sounds like it could be the closed captioning.
Check the CC options on your TV.
Some STB's also have CC options in the menu, check menu > settings > accessibility.
2500's don't have this accessibility menu as it just passes CC to the TV.
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Re: Black Box on TV.
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I have the same problem. I have turned off the closed captioning on the STB and the TV. The black box pops up only on certain channels - mostly while watching football games. It won't go away until I unplug the stb and switch to a non sports channel. I called tech support and they reset the set top box. But the problem still exists. Any suggestions?
Thanks,
Beth