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Black Screen, Audio Only

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anonFios
Bronze Contributor II
Bronze Contributor II
Posts: 132
Registered: ‎01-08-2013

Black Screen, Audio Only

Message 1 of 2
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The past couple of days I've been having an issue where I am only getting audio and no video (just a black screen) on at least one of my set top boxes.

I can use all the menus, the guide, and watch DVR programs just fine. It is only live TV.

Occasionally if I switch channels I'll get video back for at most a few minutes before the video goes black again.

Can anyone provide any help towards solving this issue? Thanks.
1 REPLY 1
Telcoguru
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: Black Screen, Audio Only

Message 2 of 2
(2,106 Views)

You can try swapping the box to another location to see if the trouble follows the box of the trouble is in that specific room. You can also try using a different cable from the box to the TV.

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