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CBS DVR issues

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Contributor
Contributor
Posts: 1
Registered: ‎10-21-2019

CBS DVR issues

Message 1 of 14
(1,075 Views)

I cannot record CBS shows on my DVR. I have no problem recording anything else.

Solutions?

13 REPLIES 13
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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,791
Registered: ‎11-04-2008

Re: CBS DVR issues

Message 2 of 14
(995 Views)

What do you get when trying to record?
Have you tried to recordd a show that is running by hitting the record button?

 


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Contributor
Contributor
Posts: 2
Registered: ‎01-18-2020

Re: CBS DVR issues

Message 3 of 14
(810 Views)

Same or similar problem for months. Shows seem to record, but then when I try to play one, the DVR freezes, then jumps to live TV. The show remains in my recordings list, but it is marked as watched, and there is no option to restart. It just will not work. I have tried the support options from STB, FIOS app, and spent hours on phone with tech support. Verizon sent new DVR/STB, but problem persists. And it happens only with CBS shows, as far as I can tell. Given that more than half the shows that I record are on CBS and I am paying a FORTUNE for this service that I cannot use, it is aggravating enough that I’m probably going to cut the cord. 

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Nickel Contributor
Nickel Contributor
Posts: 44
Registered: ‎08-18-2015

DVR keeps freezing during recording

Message 4 of 14
(780 Views)

I’ve noticed lately my DVR will freeze during a recording of a program, but only on that channel. All other channels are fine, but on the channel that is being recorded, it will keep going back to a few seconds before it froze and then freeze again. I’ve tried rebooting the box a few times but it will just keep happening. I am currently on hold with Verizon and have been for about 15 minutes. This is very frustrating. 

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Nickel Contributor
Nickel Contributor
Posts: 44
Registered: ‎08-18-2015

Re: DVR keeps freezing during recording

Message 5 of 14
(773 Views)

Well I have a bit of an update: I’ve seen a few posts about something similar happening on CBS. That’s the channel that it’s happening on here. I wonder if it could be related. 

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Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎05-06-2012

Re: CBS DVR issues

Message 6 of 14
(761 Views)

I am getting something very similar on my end.  When my DVR attempts to record my wife's CBS afternoon soap opera, more often than not it produces two 8-9 second recordings that freeze and bomb out to live TV as has been described.

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,791
Registered: ‎11-04-2008

Re: CBS DVR issues

Message 7 of 14
(749 Views)

That is strange.

I record a fair amount of CBS content (colbert daily as well as at least 3-4 prime time shows a week).

Do you only have the one box? If you have multiple, have you tried swapping them around?

What CBS station is it?


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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Contributor
Contributor
Posts: 2
Registered: ‎01-18-2020

Re: CBS DVR issues

Message 8 of 14
(726 Views)

I have only one box. 
CBS station is WUSA 9 in DC.

Tonight I was able to record and watch one show by switching from the SD FIOS channel 9 to the HD channel (FIOS channel 509). [I have series set to record SD channels to conserve space.] I do not know if problem solved by new channel or if was a fluke. Will see if it works for rest of week, as I changed all CBS series to the HD channel. 

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Nickel Contributor
Nickel Contributor
Posts: 44
Registered: ‎08-18-2015

Re: CBS DVR issues

Message 9 of 14
(699 Views)

So it’s a similar problem that I’m having but not the same, as I’m recording the HD channel, and it’s not the same affiliate. 

Nickel Contributor
Nickel Contributor
Posts: 44
Registered: ‎08-18-2015

Re: CBS DVR issues

Message 10 of 14
(606 Views)

Just wondering, do you have the Fios TV One box?

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