- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Solved! Go to Correct Answer
Correct answers
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
There have previously been some discussions here and on other forums on CC issues and my understanding is:
1) the SD STB (QIP2500) does not support CC. What you are seeing is your TV interpreting the CC data, not the STB. So if something is being dropped, it is the TV doing it, not the STB, or maybe the characters really are not there.
2) The HD STBs do support CC. I have seen some complaints here and on other forums about the text not remaining on the screen long enough; I do not use CC myself, but I have turned it on and off a number of times, and my HD DVR seems to leave it up a reasonable amount of time, but that is just my impression.
There is no software upgrade available for now that I know of. There is supposed to be a new level later this year with new functions and fixes, I have no idea whether there is going to be anything in it that would address your CC issues.
Hope this maybe helps a little bit.
__________________________________
Justin
Verizon FiOS TV, Internet, and phone
QIP6416, IMG 1.6.2, Build 08.58
Keller, TX 76248
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
OK, if you want to believe that, fine, and maybe somehow it is. But I don't see how the SD STB that does not do anything but pass the signal through to the TV could be causing it. A TV we have that is on an SD STB automatically displays the CC whenever we mute it, and my wife, who watches that TV the most and fairly frequently has it muted, has never mentioned anything like that, nor have I ever seen it when I have been watching it. And FWIW I have never seen a complaint like that on this or any other FiOS TV forum, but of course that doesn't mean there isn't a problem. I just don't believe that the STB is causing it.
Same or different brand TVs?
Good luck.
__________________________________
Justin
Verizon FiOS TV, Internet, and phone
QIP6416, IMG 1.6.2, Build 08.58
Keller, TX 76248
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have seen that happen on several tv's HD or SD - at my house it happens with a direct cable hook up on one of my digital tv's. CC are sent down to the stb's by CC company's who translate and broadcast to the channel. I guess a question I would have is this.
Are your HD boxes on the same exact channel at the same exact time and having no trouble, while your sd box on the same sd channel getting the break up of words?
It would be my guess that your HD boxes may come out fine, but on different channels, possibly even hd channels, but I could be wrong.
The CC though isn't going to be fixed by any verizon software upgrade though, as the STB isn't what's driving your Closed captioning in the first place, it's just passing the TV signal to the TV and unencrypting national programming and encrypted channels like hbo and skinemax etc....
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content