Cable Turner on Computer
dean27
Newbie

HELP PLEASE!  This is all I get on all channels.

“Restricted Content

Restrictions set by the broadcaster and/or originator of the content prohibit playback of the program on this computer.”

I have a XPS 420 with Vista. I bought an ATI TV WONDER Digital Turner at the same time. And I have FIOS. I have a CableCard from Verizon that is activated. I had a hard ware problem with the computer, which is fixed now. But I had to reinstall Windows twice. After the first reinstall I learned I had to renter Digital Cable Support Product Key. I don’t know if there are other things I lost with the reinstall. Dell just sent me another turner, but that didn’t fix the problem.

Any ideas?

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Re: Cable Turner on Computer
KenAF
Specialist - Level 2

@dean27 wrote:

HELP PLEASE!  This is all I get on all channels.

“Restricted Content

Restrictions set by the broadcaster and/or originator of the content prohibit playback of the program on this computer.”

I have a XPS 420 with Vista. I bought an ATI TV WONDER Digital Turner at the same time. And I have FIOS. I have a CableCard from Verizon that is activated. I had a hard ware problem with the computer, which is fixed now. But I had to reinstall Windows twice. After the first reinstall I learned I had to renter Digital Cable Support Product Key. I don’t know if there are other things I lost with the reinstall. Dell just sent me another turner, but that didn’t fix the problem.

Any ideas?


Do you get the same message on local channels?  Local channels should function even if the CableCard isn't activated properly.

If the local channels function on the correct numbers, then at least that tells you the ATI TV Wonder Digital Tuner is functioning properly. 

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Re: Cable Turner on Computer
dean27
Newbie
This is on all stations most of the time. Sometimes I get a green screen with some digital blocks and static. Very random.
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Re: Cable Turner on Computer
TimSykes
Specialist - Level 2
This sounds like a cable card issue. If it was the tuner issue, you would get a message that "no tuner was found". I would issue that when a cable card is activated it puts a DRM lock on the PC it is installed to. You may need the cable card re activated. This is just a educated guess.  God I hate DRM.
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