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Cable cards for Tivo box: two different chat reps say VZ no longer offers Cable Cards.

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scparker
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Posts: 2
Registered: ‎08-05-2014

Cable cards for Tivo box: two different chat reps say VZ no longer offers Cable Cards.

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Hello All,

I've just moved to the Philly area and am in the process of getting Fios installed. I've asked the on-line chat reps about getting a cable card for my Tivo Premier and two different reps say "Jasper(23:51:37): I apologize but you would be unable to order a Cable Card as we do not provide Cable Cards anymore."

 

Yet, I see questions about cable cards and Tivo tuners. Where can I obtain a Cable Card?

 

Thanks, Scott

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Telcoguru
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Posts: 1,796
Registered: ‎08-06-2008

Re: Cable cards for Tivo box: two different chat reps say VZ no longer offers Cable Cards.

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They have cable cards the rep probably just doesn't know how to add it to the account.

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Telcoguru
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: Cable cards for Tivo box: two different chat reps say VZ no longer offers Cable Cards.

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(1,232 Views)

They have cable cards the rep probably just doesn't know how to add it to the account.

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ursa99
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Posts: 15
Registered: ‎08-18-2009

Re: Cable cards for Tivo box: two different chat reps say VZ no longer offers Cable Cards.

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I got mine from a few mos.ago at a local VZ store.  Otherwise you should be able to get them via the phone.  They DO have them. 

scparker
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Posts: 2
Registered: ‎08-05-2014

Re: Cable cards for Tivo box: two different chat reps say VZ no longer offers Cable Cards.

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Update: I called and they added the card to my order. 

Thanks, Scott

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