07-20-2015 09:37 AM - edited 07-20-2015 09:38 AM
All the Fox-owned channels are copy-once, except for the local Fox affiliate.
As a result of this unexpected and recent change (around July 13, 2015), you may lose access to these channels and I'm not sure if Verizon can help you with this problem... this impacts all CableCard users (i.e. Tivo, Windows Media Center, etc.)
Solved! Go to Solution.
07-25-2015 03:24 PM - edited 07-25-2015 03:25 PM
Ok, I didn't give up.. and I FINALLY got it working on Windows.
Fox enabled DRM on the channels that I mentioned in my original post.
Here is roughly what I did to fix it....
- Verify that your CableCard is paired with Verizon. Verify that you are 'subscribed' to those channels with your CableCards diagnostic logs (if you can).
- You MUST use Windows Media Center (WMC) to view DRM protected channels. Apparently, WMC is the only TV application on Windows that will let you watch DRM protected channels.
- In WMC and under the Extras menu, you must run the Digital Cable Advisor. There is a repair tool for Digital Cable Advisor from Microsoft (if you need it or want to run it to be safe -- just google it). If the Extras menu is not showing in WMC, you will have to turn it on in the registory. Hkey_Current_User\Software\Microsoft\Windows\CurrentVersion\Media Center\Application\Internal (OnStartMenu = True)
- In WMC and under TV-> Settings, you must run the TV Signal activation.
Fox channels (DRM protected channels) returned.
07-20-2015 06:03 PM - edited 07-20-2015 06:04 PM
07-21-2015 04:49 AM
Did you check for an update to Homerun? The copy once flag should not stop these from working.
07-21-2015 06:56 AM
I have the SAME issue here in Delaware. M-Card in HD Homerun Prime was working flawlessly, now no fox channels, etc.
Someone changed something...
I'd like to hear back what changed on or about 16 July 2015?? Zero byte recordings since then...
Can someone tell me why I am paying $5 a month for a card to NOT allow me to record the channels I am paying for?
07-21-2015 08:39 AM
For now, I am just dumping that tier on my cablecard. I only have HD Homerun Prime, so if I can't get those channels, why would I pay for them???
If enough 3rd party folks do that, maybe Verizon/Fox will change it back to the way it was.
07-21-2015 11:56 AM
I'm another user that's affected by this change.
I'm paying hundreds of dollars a month for Verizon Fios to both my business and home. To lose access to all these FOX channels that we pay for is unacceptable. Verizon's response to the effect of, sorry, to bad, blame fox, is even worse.
I would think a company as established Verizon would be able to find a solution. Even a workaround such as a free loaner dvr until a solution is found would be more acceptable than to do nothing.
07-21-2015 06:25 PM - edited 07-21-2015 07:06 PM
The support guy reset, re-reset, and reset again.. reset, re-reset, and reset again... I've had people on the phone reset.. and people at the house reset... nothing fixed the issue with Fox channels and the CableCard.
I did notice that Fox channels show "CCI Protected: none" (coming from Verizon).. but, I'm *not* able to watch the channels I mentioned above (first post)... nothing fixed it... so I got a HD receiver from Verizon for time being to figure out if ComCast or someone else having this issue.. I really like just having a CableCard... and nothing else.
07-21-2015 06:29 PM
I typically see Windows Media Center say "Subscription Required"... for these channels... like I'm not paying for them.
07-21-2015 06:52 PM - edited 07-21-2015 07:03 PM
20150722-01:28:40 CableCARD: tuner2 617 Fox Business Ne (auto:387MHz-729) access = not-subscribed 20150722-01:50:41 Tuner: tuner2 tuning 618 Fox News HD (auto:375MHz-725) 20150722-01:50:41 Tuner: tuner2 streaming rtp to 192.168.0.157:5001 20150722-01:50:42 CableCARD: tuner2 618 Fox News HD (auto:375MHz-725) access = not-subscribed
Virtual Channel 618 Fox News HD
Frequency 375.000 MHz
Program Number 725
CCI Protection none
Modulation Lock qam256
PCR Lock locked
Signal Strength 95% (-3.4 dBmV)
Signal Quality 100% (37.1 dB)
Symbol Quality 100%
Streaming Rate none
Resource Lock none