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Caller ID display on FIOS TV not displaying

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Copper Contributor
Copper Contributor
Posts: 9
Registered: ‎05-09-2010

Caller ID display on FIOS TV not displaying

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(2,944 Views)

I have enabled and disabled and enabled the alert display and have reset the STB and still no display. Happed at the same time on my two DVR's.

Any ideas anyone?

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Nickel Contributor
Nickel Contributor
Posts: 37
Registered: ‎01-21-2010

Re: Caller ID display on FIOS TV not displaying

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(2,717 Views)

Just realized my caller ID, too, isn't displaying.  Thought I'd bump up this thread in the hopes that someone has a suggestion or at least an explanation.

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Copper Contributor
Copper Contributor
Posts: 9
Registered: ‎12-27-2009

Re: Caller ID display on FIOS TV not displaying

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(2,694 Views)

Mine also stopped a few days ago although the receiver states it is enabled.

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Nickel Contributor
Nickel Contributor
Posts: 28
Registered: ‎01-31-2010

Re: Caller ID display on FIOS TV not displaying

Message 4 of 4
(2,622 Views)

Had the same problem

It worked fine for a couple of weeks then it stopped

I disabled/enabled and it worked again

then it stopped again and never returned

I called tech support and apparantly my router and tv were not communicating properly so he reset both the router and STB and it's worked perfect for 3 days now.

You might just have to call, I was only on hold a few minutes and the tech was very helpful.

Good luck

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