We just upgraded to FIOS TV One. Since changing to the new box our Caller ID on the TV hasn’t worked. We went through the troubleshooting on the TV and received the caller ID test message. However, when a call comes in it does not show up on the TV. Contacted support online and no one has been able to fix it. We’ve reset the router and ONT, still doesn’t work. Anyone else have this issue?
Solved! Go to Solution.