Caller ID

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Contributor
Contributor
Posts: 1
Registered: ‎12-06-2010

Caller ID

Message 1 of 2
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We recently had a black out and now my caller ID does not show on the TV screen. I used the menu to set up each TV but it said it was already set up.  Any suggestions?

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Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Caller ID

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  • Disable the Caller ID alerts in the STB (menu->settings->caller id->alert display->disable)
  • Power Cycle STB (either physically unplug it for 30 seconds to a minute, or use the menu Menu>customer support>in home agent>reboot Set top box (stb)
  • Re-enable the Caller ID alert in the STB (menu->settings->caller id->alert display->enable)
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