01-07-2009 01:01 PM
I'm a frustrated Mac user. I understand that I can't utilize the Home Media DVR because I don't have a PC and I would need to install software. Here's my question:
It looks like the Home Media DVR contains two features: Multi-Room DVR and Media Manager (and the software is just for Media Manager.) I only want to be able to utilize Multi-Room DVR. Is there a way to separate the two so I can have Multi-Room DVR functionality without having to install any software? I can live without Media Manager, but I'd really love to watch recorded programs from bed!!
This is so frustrating. I bought all the necessary equipment for Multi-Room DVR (HD DVR and HD set top box) and I can't even take advantage. Ugh! It would've been nice to know beforehand about the PC-only requirement.
Thanks for your help on this.
01-07-2009 01:19 PM
01-07-2009 02:16 PM
Thanks mrags. Do you know how I could enable just the Multi-Room DVR? When I try to use the STB to enable it, the message says I need to sign up for Home Media DVR (which includes Media Manager, which in turn requires a PC to download the software). I just want to be able to use the Multi-Room DVR.
Do you know how I can set that up?
01-07-2009 03:16 PM
01-07-2009 03:46 PM
01-08-2009 08:10 AM
When I called Verizon a few weeks ago about enabling the multi-room DVR feature, the rep said since I didn't have a PC (Mac only) that I couldn't download the software for the Home Media DVR. When I tried explaining that I just wanted the multi-room DVR feature, she seemed mighty confused.
But it seems like you guys are saying it is possible. I understood that there would be a monthly fee to use the multi-room DVR, but it can't be $19.99. Is that right?
01-08-2009 08:18 AM
01-09-2009 08:39 AM
Sorry for the confusion and hassle you are getting trying to get this feature. The service comes with three parts now. The first is the functionality of your non DVR boxes to read off of the DVR hub in your home. The second is the media manager software and the third is the remote dvr service found on www.verizon.com/fiostvcentral . All three features come with the service and it is perfectly acceptable if you don't/can't use them all. They will be there for you in the future if you ever bought a PC. If you wish to have the feature enabled please PM your personal info I will be more than happy to assist.
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