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Can no longer reach Music Channels

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Carley
Contributor
Contributor
Posts: 1
Registered: ‎10-15-2018

Can no longer reach Music Channels

Message 1 of 4
(1,203 Views)

When I attempt to enter the 4 digits to get to the music channels, I can only enter 3 digits and a screen appears that talks about Spend Smart Coupons!  What has happened that I would get that and not be able to get to the music channels?  I have exited to Live TV and it still is there if I try to return to the music channels.

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CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,978
Registered: ‎11-04-2008

Re: Can no longer reach Music Channels

Message 3 of 4
(1,155 Views)

What model STB do you have?

Have you tried to power reset your box?


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

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JessicaJean
Contributor
Contributor
Posts: 2
Registered: ‎10-15-2018

Re: Can no longer reach Music Channels

Message 2 of 4
(1,178 Views)

Same problem here (in NJ).  Worked fine yesyrerday (Oct 14)

CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,978
Registered: ‎11-04-2008

Re: Can no longer reach Music Channels

Message 3 of 4
(1,156 Views)

What model STB do you have?

Have you tried to power reset your box?


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

View solution in original post

JessicaJean
Contributor
Contributor
Posts: 2
Registered: ‎10-15-2018

Re: Can no longer reach Music Channels

Message 4 of 4
(1,117 Views)

Thanks.  Rebooting the Set Top Boc worked.

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