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Can't Remote DVR

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Contributor
Contributor
Posts: 1
Registered: ‎02-24-2009

Can't Remote DVR

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I have Home Media DVR service but I can't schedule recordings remotely through the web or through the mobile portal.  I can see the listings, but I don't get the link to record.  My neighbor with the same setup as me has no problem scheduling shows to record over the web.
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Platinum Contributor III
Platinum Contributor III
Posts: 6,820
Registered: ‎08-23-2008

Re: Can't Remote DVR

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@mikez wrote:
I have Home Media DVR service but I can't schedule recordings remotely through the web or through the mobile portal.  I can see the listings, but I don't get the link to record.  My neighbor with the same setup as me has no problem scheduling shows to record over the web.

 

Do you both have the same router? It may be that the site is having trouble seeing your DVR through the router. Could be a simple reset of your router. Anycase I would call tech support and have them look into it.
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Contributor
Contributor
Posts: 1
Registered: ‎02-25-2009

Re: Can't Remote DVR

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(6,059 Views)
I am having the same issue as the others. Is there a web link that I should be using to do this?
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