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Can't access FIOS DVR from the web or moble phone

Posts: 1
Registered: ‎05-17-2012

Can't access FIOS DVR from the web or moble phone

Message 1 of 2

Whenever I try to access my multiroom DVR in my MyVerizon account, I get a "Bad Gateway" error. 


I have tried rebooting DVR and router without any luck.   I ran the DVR self diagnostic, then tried the disable then enable remote web DVR setting...still nothing. 


Have no problem watching DVR recorded shows in any room.  Please help.




Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: Can't access FIOS DVR from the web or moble phone

Message 2 of 2

Were you able to get this fixed since making this post? I have ran the connectivity test and am able to talk back and forth with the DVR over the web connectivity path. Please let me know if further assistance is needed.


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