- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I was watching the app with no problems when I got an error message that said "We are unable to authenticate your Fios services. Please visit verizon.com/myverizon. Error Code: 9-6-23-302-102. Please help.
Solved! Go to Correct Answer
Correct answers
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
First option is to delete App and reinstall.
If that doesn't work, you have two options:
1) If the APP starts up, Go to help center and then report a problem.
2) If App doesn't start (just gives the error) then you can contact support on Twitter @verizonsupport or on FB as well.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I was watching the app then all of a sudden it shut down and gave me the error code 9-6-23-302-102. Now it said to goto verizon.com/myVerzion and that website does not work either. Please help.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Having the same problem. This has occurred in the past when Verizon’s authentication server crashes. FiosTV over the tuner boxes and TV set is still working OK.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Any fix for this? I have the same problem
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
First option is to delete App and reinstall.
If that doesn't work, you have two options:
1) If the APP starts up, Go to help center and then report a problem.
2) If App doesn't start (just gives the error) then you can contact support on Twitter @verizonsupport or on FB as well.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi, Verizon support couldn't help me either.. but I did turn off the wifi on my phone and Surprise!!! problem fix. I hope that works for you guys!!!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.