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Can't log in to FIOS TV app. Error code 9-6-23-302-102

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Registered: ‎03-17-2020

Can't log in to FIOS TV app. Error code 9-6-23-302-102

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I was watching the app with no problems when I got an error message that said "We are unable to authenticate your Fios services. Please visit verizon.com/myverizon. Error Code: 9-6-23-302-102. Please help.

 

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Contributor
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Posts: 1
Registered: ‎03-17-2020

Can't log in to FIOS TV app. Error code 9-6-23-302-102

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I was watching the app then all of a sudden it shut down and gave me the error code 9-6-23-302-102.  Now it said to goto verizon.com/myVerzion and that website does not work either.   Please help.

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Contributor
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Posts: 1
Registered: ‎03-17-2020

Re: Can't log in to FIOS TV app. Error code 9-6-23-302-102

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Having the same problem.  This has occurred in the past when Verizon’s authentication server crashes.  FiosTV over the tuner boxes and TV set is still working OK.

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