03-17-2020 02:47 AM
I was watching the app with no problems when I got an error message that said "We are unable to authenticate your Fios services. Please visit verizon.com/myverizon. Error Code: 9-6-23-302-102. Please help.
03-17-2020 03:41 AM
I was watching the app then all of a sudden it shut down and gave me the error code 9-6-23-302-102. Now it said to goto verizon.com/myVerzion and that website does not work either. Please help.
02-14-2021 11:39 AM
First option is to delete App and reinstall.
If that doesn't work, you have two options:
1) If the APP starts up, Go to help center and then report a problem.
2) If App doesn't start (just gives the error) then you can contact support on Twitter @verizonsupport or on FB as well.