Can't watch recorded shows from IPC

SOLVED
Reply
Highlighted
Contributor
Contributor
Posts: 3
Registered: ‎12-15-2015

Can't watch recorded shows from IPC

Message 1 of 4
(938 Views)

For the past two weeks I have been unable to watch recorded shows on the arris IPC 1100 p2 in my loft and master bedroom. I get an error message no code and the station that I have tuned on turn black with no sound have to change to another channel to get picture and sound I just received new IPC boxes today (dec 15th) previous ones had the same issue and still having same issue.  I have been on verizon chat about this issue mutiple times already I am not happy about this and was wondering if anyone else has the problem and what was done to fix it?  I do have a tech coming out tommorow to look at this

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Contributor
Contributor
Posts: 3
Registered: ‎12-15-2015

Re: Can't watch recorded shows from IPC

Message 4 of 4
(841 Views)

Tech came out and replaced the spliters and everything is ok for now.

View solution in original post

3 REPLIES 3
Highlighted
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Can't watch recorded shows from IPC

Message 2 of 4
(923 Views)

Obviously at least three possibilities

 

Bad VMS

 

BAD IPC

 

Bad home network.

 

Have you tried eliminating some of the possibilities?

 

remember you are mostly talking to PEERS here.

Highlighted
Contributor
Contributor
Posts: 3
Registered: ‎12-15-2015

Re: Can't watch recorded shows from IPC

Message 3 of 4
(918 Views)

Not sure should know more tommorow when a tech comes out.

Highlighted
Contributor
Contributor
Posts: 3
Registered: ‎12-15-2015

Re: Can't watch recorded shows from IPC

Message 4 of 4
(842 Views)

Tech came out and replaced the spliters and everything is ok for now.

View solution in original post

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.