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Can't watch recorded shows from IPC

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mewing80
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Contributor
Posts: 3
Registered: ‎12-15-2015

Can't watch recorded shows from IPC

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For the past two weeks I have been unable to watch recorded shows on the arris IPC 1100 p2 in my loft and master bedroom. I get an error message no code and the station that I have tuned on turn black with no sound have to change to another channel to get picture and sound I just received new IPC boxes today (dec 15th) previous ones had the same issue and still having same issue.  I have been on verizon chat about this issue mutiple times already I am not happy about this and was wondering if anyone else has the problem and what was done to fix it?  I do have a tech coming out tommorow to look at this

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mewing80
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Contributor
Posts: 3
Registered: ‎12-15-2015

Re: Can't watch recorded shows from IPC

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Tech came out and replaced the spliters and everything is ok for now.

View solution in original post

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tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Can't watch recorded shows from IPC

Message 2 of 4
(1,094 Views)

Obviously at least three possibilities

 

Bad VMS

 

BAD IPC

 

Bad home network.

 

Have you tried eliminating some of the possibilities?

 

remember you are mostly talking to PEERS here.

mewing80
Contributor
Contributor
Posts: 3
Registered: ‎12-15-2015

Re: Can't watch recorded shows from IPC

Message 3 of 4
(1,089 Views)

Not sure should know more tommorow when a tech comes out.

mewing80
Contributor
Contributor
Posts: 3
Registered: ‎12-15-2015

Re: Can't watch recorded shows from IPC

Message 4 of 4
(1,013 Views)

Tech came out and replaced the spliters and everything is ok for now.

View solution in original post

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