For the past two weeks I have been unable to watch recorded shows on the arris IPC 1100 p2 in my loft and master bedroom. I get an error message no code and the station that I have tuned on turn black with no sound have to change to another channel to get picture and sound I just received new IPC boxes today (dec 15th) previous ones had the same issue and still having same issue. I have been on verizon chat about this issue mutiple times already I am not happy about this and was wondering if anyone else has the problem and what was done to fix it? I do have a tech coming out tommorow to look at this
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