Cannot Access STB from Website
TwoFifths
Newbie

I am unable to access one of my two STB's from the website.  One comes up fine, the other says "not available".  DOes anyone know how to fix this?  I reset the STB with no luck.

Thanks for the assistance.

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Re: Cannot Access STB from Website
Hubrisnxs
Legend

You should try to reboot the router,  wait for the internet lights to come up and then reboot your stb cable box.  that reforms the connection.    

If that doesn't work, a lot of people have had pretty decent luck with the LIVE CHAT option located here. 

You can also call into the support center at 888 553 1555

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