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Cannot activate HGTV app on Apple TV

Cannot activate HGTV app on Apple TV

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Contributor jbmfinpro
Contributor
Posts: 2
Registered: ‎10-19-2018
Message 1 of 7
(960 Views)

I cannot activate the HGTV app on an Apple TV streaming device. The activation always gets hung up after I have entered the code generated by the HGTV app and it then asks me to confirm my cable provider. As soon as I select Verizon FiOS from their list of choices I get an endless spinning ball. Verizon is obviously not sending the proper verification to HGTV to complete the activation.

 

This has happened on three different AppleTV devices all trying to  activate HGTV with a FiOS verification. I have not had any problem activating any other channel's streaming app (PBS, AMC, CBS, etc.)

6 REPLIES 6
Contributor JMF880
Contributor
Posts: 1
Registered: ‎08-25-2019
Message 2 of 7
(339 Views)

Have this same exact issue but with all streaming channels. Cannot activate NBC Sports, Food Network Go, etc. on my Xbox One.

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Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 7,517
Registered: ‎11-04-2008
Message 3 of 7
(298 Views)

What error are you getting?

Can you not activate any channels?


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Contributor howemi01
Contributor
Posts: 2
Registered: ‎10-29-2014
Message 4 of 7
(248 Views)

Just wanted to chime in on this. I haven't been able to authorize NFL Network, Food Network and various other streaming services through my Fios account in days. I get an endless loop of this:

 

 

This is across various devices, browsers, apps, etc. Usual steps like deleting caches and rebooting haven't made any difference.

Contributor Idongacha
Contributor
Posts: 1
Registered: ‎09-14-2019
Message 5 of 7
(135 Views)

I don't get half of the shows on the hgtv app that I gotv on COX. FiOS sucks

Gold Contributor VII
Gold Contributor VII
Posts: 4,609
Registered: ‎10-18-2016
Message 6 of 7
(125 Views)

@howemi01 wrote:

Just wanted to chime in on this. I haven't been able to authorize NFL Network, Food Network and various other streaming services through my Fios account in days. I get an endless loop of this:

 

 

This is across various devices, browsers, apps, etc. Usual steps like deleting caches and rebooting haven't made any difference.


Unfortunately not all programming is available for viewing outside of fios tv. To use the outside apps may not have been granted by the product channel providers. IE: ESPN or HGTV, Lifetime etc. the rights to view may only be on approved devices native to your service provider. In this case verizon fios. They may not pay the content provider for off aervice viewing. Blame the content providers and not verizon.

Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 7,517
Registered: ‎11-04-2008
Message 7 of 7
(61 Views)

@Idongacha wrote:

I don't get half of the shows on the hgtv app that I gotv on COX. FiOS sucks


Like what? I have me very had an issue watching shows on HGTV app.


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