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Cannot log into Hbogo
Asamarner
Newbie
‎05-09-2015 10:30 PM
Cannot log into app using Verizon dot net email.
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Re: Cannot log into Hbogo
tns2
Community Leader
Community Leader
‎05-10-2015 07:41 AM

Logon just with your user id (no @verizon.net)

And my notes about logging on to HBO GO particularly written about a pc although some applies to all devices.

Probably you need to LOGOFF the Verizon website first.

SEE My notes that follow.

A bunch of things lead to problems loging into HBO GO and many other Online Channel sites.

  • You must get HBO (or whatever channel you are trying to use) from Verizon
  • At least the first time you may first have to sign out of the Verizon site.  It gets confused easily.
  • You must allow third party cookies
  • You must be running Flash, Flash must be allowed to store info for third parties.
  • You must not have your Browser options set to delete Information when exiting Browser.  Flash takes this as deleting information when exiting a site.

The general way it works is for you to go to HBO GO site.  Ask to look at something and it switches in a FRAME pointing to VERIZON and you signin. Verizon stores some information in flash and returns. That information must still be there so that HBO accepts you as authorized. 

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