We have been satisfied users of a Verizon QIP7915 for a couple of years, watching recrded shows without issue.
Today we tried to watch an old program (2/15/2010)- the oldest on the DVR and it would not play. The programs recorded list shows that it is 1 hour long and the program information is shown... yet when we try to watch the program, there is a slight pause followed by the current channel reshowing the last part of the current program - maybe half a second or so and the recorded program does not play.
Other recorded programs play fine ... can anyone suggest a way of watching the recorded program?... or do we simply delete the program and carry on?
thanks in anticipation,
04-16-2010 03:53 PM - edited 04-16-2010 03:53 PM
This is a known problem that we think started with the IMG 1.7 software update last December. Here is one of many threads on it:
Basically, though, there is no way your show can be recovered. It is some type of hard drive glitch.