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Like others I've seen here, my remote DVR programming has disappeared, it used to work just fine from both the web and my iPad. I now get both "not responding" and "bad gateway" messages. I've tried everything I've seen suggested, including using the in-home agent for both "auto-fix common DVR issues" and "set top box auto correction", and rebooting the FiOS router. The self-diagnostics are all green, and it says that listener 1 is running. However, I still have the problems. From what I've read, there's a remapping process that can be run in the Verizon office that fixes the problem. Can this be done for me? Thanks!
Same problem. Reset router, unplugged box, phone support opened ticket and elevated issue. No text that it was resolved as promised. Tech on here is supposedly working on it. Ticket is supposed to be resolved by 5 today, Ill keep you posted.
Port mapping is supposedly the key words, but they haven't solved my problem yet.
Same issue. It was "fixed" by Verizon for a couple of days. Now the only way to re-establish remote DVR access it to reboot my STB them reboot my router. That only lasts 2 or 3 days. I tried making the IP address of the STB static, but that didn't didn't help. I have made all other IPs static to limit the issues caused by rebooting my router.
I looked at the solution and I am still lost as to what I must do---HELP! I would have thought that the tech would have posted the directions for fixing this issue so some of us who isn't a tech would understand.
