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Cannot view or change services "Please contact the Verizon Local Business Office" Error
A001122
Newbie
‎03-06-2018 02:19 PM

I am receiving that error whether I try Chrome, IE, or Firefox from multiple IP addresses. I am logged into my account and can see my services, but I cannot change them. Any time I try I get :

"We are looking up your account information and checking for available services.
This will only take a moment."

And then after 15 seconds or so:

"Please contact the Verizon Local Business Office
We're Sorry, we're unable to continue your order at this time.
Please try again later or contact your local Verizon Business Office for assistance.

1-800-VERIZON (1-800-837-4966)"

I have not received any help from calling the number. Any ideas?

Thanks!

-Ashish

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Re: Cannot view or change services "Please contact the Verizon Local Business Office" Erro
CRobGauth
Community Leader
Community Leader
‎03-06-2018 06:18 PM

What do they say when you call?

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Re: Cannot view or change services "Please contact the Verizon Local Business Office" Erro
A001122
Newbie
‎03-06-2018 07:17 PM

They said that they can change the services for me. But I want to view and do it myself from the website. Not sure why it stopped working.

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Re: Cannot view or change services "Please contact the Verizon Local Business Office" Erro
LawrenceC
Moderator Emeritus
‎03-07-2018 09:07 AM

This issue has been escalated to a Verizon agent.

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