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Channel Listings Inconsistent for 2 weeks

Channel Listings Inconsistent for 2 weeks

Contributor stingrik
Posts: 2
Registered: ‎04-16-2013
Message 1 of 4

Have contacted support 3 times.  Favorites do not show consistently.  Overall guide does and does not show at times.  Whole thing appears at random.  Support says it is known problem.  They are working on.  Any one else seeing this?  Thanks.

Contributor Jwest21
Posts: 1
Registered: ‎02-03-2019
Message 2 of 4

Yes for the past month been having iratiic issues. My favorites 2 all disapeared, sometimes i can't select favorites, reset them, but still an issue.

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,732
Registered: ‎11-04-2008
Message 3 of 4

Are you using legacy boxes?

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Copper Contributor geezplaya
Copper Contributor
Posts: 12
Registered: ‎04-30-2010
Message 4 of 4

I have had the same problem. It was corrected "with an update" about a month ago, and now the problem is back again. Channels are added that I didn't choose. Favorites that are deleted show up again. What is a legacy box? 

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