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Checking Settop boxes via the verizon website

Checking Settop boxes via the verizon website

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Contributor ReggaeMeCrazy
Contributor
Posts: 4
Registered: ‎10-27-2008
Message 1 of 3
(3,144 Views)

I have not been able to check the status of my boxes via the website for the last 3-4 weeks or reset them that wayHas anyne else been experiencing this issue and if so what have you done to overcomeMy wife and kids sometimes have issues when I am away with a box that is very hard to access and I could be in another city and reset the box.

 

Any help is appreciated... THX

2 REPLIES 2
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Copper Contributor MacMDB
Copper Contributor
Posts: 13
Registered: ‎09-08-2008
Message 2 of 3
(3,024 Views)
I have the same issue....sometimes you can call the service line and they will attempt to reset all the boxes for you.
Gold Contributor III
Gold Contributor III
Posts: 1,059
Registered: ‎10-21-2008
Message 3 of 3
(3,015 Views)
yeah for the last week, I have not been able to access mine, but I never use it so I have not called support about it.
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