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Checking Settop boxes via the verizon website
ReggaeMeCrazy
Newbie
‎11-22-2008 03:15 PM

I have not been able to check the status of my boxes via the website for the last 3-4 weeks or reset them that way.  Has anyne else been experiencing this issue and if so what have you done to overcome.  My wife and kids sometimes have issues when I am away with a box that is very hard to access and I could be in another city and reset the box.

 

Any help is appreciated... THX

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Re: Checking Settop boxes via the verizon website
MacMDB
Newbie
‎11-24-2008 08:44 AM
I have the same issue....sometimes you can call the service line and they will attempt to reset all the boxes for you.
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Re: Checking Settop boxes via the verizon website
TimSykes
Specialist - Level 2
‎11-24-2008 09:08 AM
yeah for the last week, I have not been able to access mine, but I never use it so I have not called support about it.
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