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Cinemax Audio Crackling - repost in correct forum

Posts: 2
Registered: ‎02-05-2013

Cinemax Audio Crackling - repost in correct forum

Message 1 of 3

I'm getting bad audio static/crackling on some Cinemax HD channels. The Thing and Cronicles of Riddick were both almost unwatchable. Crackling seems to be correlated with loud soundtrack passages, even if I have the overall volume low. Center channel has the most crackling but it also shows up in the Left and Right channels also. I don't think it's my system because Blurays and other TV channels are OK...even at very loud volume. DVR reset doesn't help.


I've confirmed that my brother, who is on a non-Verizon cable system, also has the same audio problems with Cinemax HD channels. I suspect that the problem is either in the feed from Cinemax or some conversion that Verizon is doing, but don't have any way to test this. I also don't see a way to contact Cinemax for help.


Does anyone have any ideas on resolving this issue?


Thanks in advance...

Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎05-16-2010

Re: Cinemax Audio Crackling - repost in correct forum

Message 2 of 3

I'm having the same issue. Some channels, HBO and especially Cinemax are unwatchable at times. It's been very frustrating to deal with. I swapped out hdmi cables, went hdmi directly to the tv, used a digital audio cable instead of hdmi and I reset the set top box multiple times to no avail. It's started after the last update a couple of months ago.



Posts: 2
Registered: ‎02-16-2013

Re: Cinemax Audio Crackling - repost in correct forum

Message 3 of 3

Yea it's pretty bad on Cinemax, and I'm on dishnetwork so it's definetly cinemax/HBO feed

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