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Cinemax Audio Crackling

Posts: 2
Registered: ‎02-05-2013

Cinemax Audio Crackling

Message 1 of 2

I'm getting bad audio static/crackling on some Cinemax channels. The Thing and Cronicles of Riddick were both almost unwatchable. Crackling seems to be correlated with loud soundtrack passages, even if I have the overall volume pretty low. I don't think it's my system because Blurays and other channels are OK...even at very loud volume. DVR reset doesn't help.


I've confirmed that my brother, who is on a non-Verizon cable system, also has the same audio problems with Cinemax. I suspect that the problem is either in the feed from Cinemax or some conversion that Verizon is doing, but don't have any way to test this. I also don't see a way to contact Cinemax for help.


Does anyone have any ideas on resolving this issue?


Thanks in advance...

Posts: 2
Registered: ‎02-16-2013

Re: Cinemax Audio Crackling

Message 2 of 2

Am on dish network, getting the same issue exclusively on cinemax. Thought it was all sorts of things till I took note that this was only occuring on cinemax. So how do we go about getting this addressed ?  Drop Cinemax for showtime ?

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